Frequently Asked Questions

  • Q - 1: What is CubaRoomba?

    CubaRoomba is a platform presenting the most ever-growing community of homestays (casas particulares) in Cuba. With a committed and enthusiastic team in Cuba, we are able to connect the hosts that were previously out of reach, providing guests with a wider range of p ... Read More »

  • Q - 2: What is a Casa Particular?

    A Casa Particular is the term used in Cuba to describe a house, apartment or room that belongs to a Cuban family and is rented/leased to a tourist. Cuban hosts are eager to rent out any available space for short and at times long-term periods, acce ... Read More »

  • Q - 3: Why CubaRoomba?

    For guests: We offer over 6,000 rooms in Cuba (and growing!), providing you with the largest option of Casas Particulares available online. Additionally, we guarantee listing authenticity by firstly viewing the place prior to publication and ensure smooth communicati ... Read More »

  • Q - 4: How do I create an account?

    If you do not have a CubaRoomba account, all you have to do is go to CubaRoomba and click 'Sign Up' on the top right-hand corner of the website. You can register using your e-mail, Facebook or Google account.

  • Q - 1 : How do I list a place on CubaRoomba?

    Simple! All you have to do is log into your CubaRoomba account and click on 'LIST YOUR PLACE' on the top of the website. Then you simply fill in the details of your listing and publish.

  • Q - 2 : What are the payout preferences?

    As a host, you can choose one of the following three options: require the guests to pay the host fee fully online (via credit card or PayPal), directly upon arrival (in cash) or 50% online (and the other 50% upon arrival).

  • Q - 3 : Do I have to pay a host service fee?

    No. As a host you are not charged with any service fees after each completed reservation.

  • Q - 4 : Can I get paid in any currency?

    No. If you want to receive the payment directly from our local team or the guests, the current payout currency is The United States Dollar ($ / USD). Otherwise, the billing address associated with your chosen payout method (e.g. PayPal) determines the currency you&rs ... Read More »